Privacy policy

Last updated: January 6, 2026

Personal Information We Collect

We only collect personal information that is necessary to operate our business, including:

  • name and contact details

  • billing and shipping address

  • payment-related information

  • order history and shopping cart contents

  • customer service communications

  • technical data (IP address, browser, cookies)

How We Use Your Personal Information

We use your personal information for the following purposes:

  • To process and deliver orders worldwide

  • To send service-related messages, such as order and shipping confirmations

  • To provide customer support and fulfill our contract with you

  • To send marketing emails, if you have given your consent

  • To prevent fraud and ensure security

  • To improve our services and product offerings

Providing personal data is voluntary, but without it we cannot process orders or provide a full customer experience.

Customer Service and Communication

We retain records of our communications with you (email, messages, social media) to provide customer support, fulfill our agreement, and continuously improve our services.

Marketing Communications

If you have subscribed, we may send you emails about new products, services, and promotions.

  • You can unsubscribe at any time

  • Unsubscribing from marketing does not affect essential service messages (e.g. order updates)

Sharing of Personal Information

We only share personal information with trusted third parties when necessary, including:

  • Shopify (e-commerce platform)

  • Payment service providers

  • Shipping and logistics partners

  • IT and analytics service providers

We do not sell your personal data.

Cookies

We use cookies to ensure website functionality, analyze usage, and improve user experience. You can manage cookie preferences through the cookie banner or your browser settings.

Data Retention and Security

We retain personal data only for as long as necessary to fulfill orders, manage customer relationships, and comply with legal obligations. We apply appropriate technical and organizational security measures to protect your data.

Your Rights (GDPR)

You have the right to:

  • access your personal data

  • request correction of inaccurate data

  • request deletion of your data

  • object to or restrict processing

  • withdraw your consent at any time

  • lodge a complaint with a data protection authority

You may exercise your rights by contacting us using the details above.

International Data Transfers

As we sell products worldwide and use Shopify, your personal data may be transferred to and processed outside the EU/EEA. In such cases, we rely on appropriate safeguards, such as the European Commission’s Standard Contractual Clauses.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The current version will always be available on our website.

Contact Us

We value open communication with our customers.
If you have questions about this Privacy Policy or wish to exercise your rights, please contact us — your feedback helps us improve.